ARA — Work the accounts that actually pay
Auto follow-up on every open claim every 7 days. High-value and negotiable claims go to human specialists. 4x–8x faster than manual A/R.
The short version
Here's the dirty secret of A/R follow-up: most billing teams work claims in the order they come in, or worse, whatever's at the top of the worklist. That means a $50 claim from 35 days ago might get worked before a $5,000 claim from 80 days ago. It's not anyone's fault — the tools just aren't set up to prioritize intelligently.
ARA changes that completely. It automatically follows up on every open claim on a 7-day cycle — status checks, resubmissions, corrected claims — without a human in the loop. High-value and negotiable claims get routed to human specialists with a full summary of the claim history and a recommended next step, so judgment calls land with the people qualified to make them.
The result: A/R worked 4x–8x faster, and a team that collects significantly more money on fewer touches.
Features that actually move the needle
Value × probability scoring
Every unpaid claim gets ranked by dollar value, aging, payer behavior, and recovery odds. Your team always works whatever brings in the most money fastest.
7-day auto follow-up
Status checks, resubmissions, corrected claims, eligibility verifications — handled automatically on a 7-day cycle, without a human in the loop.
Smart escalation with context
High-value and negotiable claims get routed to a human specialist with full history, prior outcomes, and a recommended next step already attached.
Productivity metrics built in
Per-person, per-payer, per-bucket throughput so you can see who's crushing it and where bottlenecks are forming.
Any billing team big enough that worklist prioritization is a real problem — typically 5+ FTEs in A/R.
The rest of the product suite
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