AI AR Follow-Up Agent — Work the accounts that actually pay
Most billing teams work claims top-to-bottom. This one ranks every claim by dollar value and recovery odds.
The short version
Here's the dirty secret of A/R follow-up: most billing teams work claims in the order they come in, or worse, whatever's at the top of the worklist. That means a $50 claim from 35 days ago might get worked before a $5,000 claim from 80 days ago. It's not anyone's fault — the tools just aren't set up to prioritize intelligently.
Our AR agent changes that completely. It scores every unpaid claim based on dollar value, aging, payer behavior, and likelihood of recovery. High-value, high-probability claims surface first. Low-value claims that need nothing more than a status check get handled automatically. Complex cases that need human judgment get routed to specialists with a full summary of the claim history and a recommended next step.
The result: your team works fewer claims but collects significantly more money.
Features that actually move the needle
Value × probability scoring
Every unpaid claim gets ranked by dollar value, aging, payer behavior, and recovery odds. Your team always works whatever brings in the most money fastest.
Automated routine actions
Status checks, resubmissions, corrected claims, eligibility verifications — handled without a human in the loop.
Smart escalation with context
Complex cases get routed to a specialist with full history, prior outcomes, and a recommended next step already attached.
Productivity metrics built in
Per-person, per-payer, per-bucket throughput so you can see who's crushing it and where bottlenecks are forming.
Any billing team big enough that worklist prioritization is a real problem — typically 5+ FTEs in A/R.
The rest of the product suite
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